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EXPANDING YOUR BUSINESS MEANS REACHING MORE CUSTOMERS
See how DHL Express partners with small businesses to achieve global reach
ON-TIME DELIVERY
WORLDWIDE COVERAGE
AFFORDABLE DOOR-TO-DOOR PRICING
EXPORT AND IMPORT
It's Now Cool – Swimming Into Global Focus
The rise of social media platforms has enabled brands to develop an audience and following like never before. A popular Australian swimwear ‘online boutique’, It’s Now Cool (INC), has tapped into this and grown into an international brand in less than five years. Co-founder, Ryan Stanistreet, explains how INC has developed and the role that strategic logistics now plays in maintaining its customer base globally.
DHL has been pivotal in helping us grow our eCommerce site. The Speed of delivery that DHL offers to the US has been huge to remove borders and allow us to compete with companies on the world stage.”
SPEED
GLOBAL PARTNER
CUSTOMER SERVICE
LOGISTICS
We can get products to customers in Australia the next day, and internationally in 1-2 day lead time. A lot of our customers think we have a distribution center in the US due to our delivery speed, which has to our competitive advantage gaining traction in OS markets.”
SPEED
GLOBAL PARTNER
CUSTOMER SERVICE
LOGISTICS
From the start we had a philosophy of keeping everything simple and uncomplicated. We review the market and met with all the various logistics providers, and decided to partner with DHL exclusively.”
SPEED
GLOBAL PARTNER
CUSTOMER SERVICE
LOGISTICS
Shipping to the US and having the ability for customers to easily return to Australia needs to be a simple process and we use DHL both ways to make it painless for our customers.”
SPEED
GLOBAL PARTNER
CUSTOMER SERVICE
LOGISTICS
ERROYL – Clocking Up International Customers
As an Australian watch company, ERROYL produces affordable luxury automatic watches designed for elegance and crafted with precision. Since launching from their Canberra base in 2014, the company now ships to 50 countries around the world. Here, one of ERROYL’S three founders, Wes Knight, explains how international logistics has assisted with the brand’s growth.
“DHL has been very good with providing us with competitive rates which has allowed us to compete on the world scale in this way.”
“We use DHL for both import and export and the service that DHL provides is very good.”
“With DHL, we can ship anywhere in the world in about four business days. The flexibility of DHL and confidence that customers will get packages within a week has been very important for our business growth.”
Hello Molly – Dressing Global Fashionistas
Hello Molly is a popular Australian fast fashion online retailer that exports women’s apparel globally. One of the brand’s founders, Ena Eaton, explains how Hello Molly has built their brand and the role that strategic international logistics plays in their ongoing success.
SPEED
HOW WE HELP »
“We work with DHL Express as the delivery times are so fast. Someone in California can order as dress on a Sunday night and have it three or four days later - often it's faster coming from Sydney than parcels going to them from New York.”
TRUSTED PARTNER
HOW WE HELP »
“With DHL, we were given lots of assistance and freedom to allow us to work with our packaging strategy. This differed greatly to our experience of sending packages via post where dimensions were an issue.”
BUSINESS GROWTH
HOW WE HELP »
“We are pleased to grow as fast as we did. Our shipping policy has also been a factor and we have always offered one of the more generous ones. We've worked with DHL to make sure our shipping prices are reasonable for customers and they feel like they're receiving good value all around.”
Aje – Style from coast to city
Australian women’s wear label, Aje has only gone from strength to strength since its inception in the winter of 2008. As the creative child of designer and best friend duo, Adrian Norris and Edwina Robinson, the label effortlessly marries both urban and coastal aesthetics with the help of artisan techniques. The Aje team explains how the label delivers style to meet the tastes of the typical Aje girl.
“As the leading provider of courier and logistical services, it is no surprise that DHL Express remains at the forefront of providing simple, reliable, fast and affordable delivery options.”
“Our online shoppers expect an impeccable customer service experience from us, and in order to provide this, we require a seamless mode of transport – thus leading us to choose DHL Express.”
